Emily James Biography – Wiki
Emily James is identified as an Oregon senior banker who has been fired from her bank job after helping a struggling man to get home to his family on Christmas Eve by giving him 20 bucks of her own money.
— KOIN News (@KOINNews) January 17, 2020
Emily James Nationality
She is from Portland, Oregon.
Emily James Career
James is said to have worked for U.S. Bank call center as senior banker for two years.
She has also received more than a dozen certificates, accolades and awards.
Emily James Fired From Bank Job After Giving Struggling Man $20 to Get home For Christmas
Emily James, a senior banker at a U.S. Bank call center, received a call from a customer last month whose paycheck had been placed on hold, The Oregonian reported
James worked to help Marc Eugenio, a Clackamas resident, get access to the more than $1,000 that should have been in his account before telling him to go to his local bank the next day to get the money cleared by a manager.
On the next day, on Christmas Eve, Eugenio visited his local branch, however, nobody could him due to the holiday.
Disappointed Eugenio called the 1-800 line from a gas station where he was left with no money to fill his tank to get home, according to reports.
He then spoke to James, explaining the situation and wishing for having 20 bucks to get home.
James decided to him and told him to wait for help, Eugenio reported.
According to the report, James was given from her supervisor to drive out.
“I handed him $20 in cash, said ‘Merry Christmas’ and went right back to work”, she claimed.
Firing Emily James for an act of kindness at Christmas is the worst kind of corporate behavior. As a minister in the United Church of Christ and a longtime US Bank customer, I urge you to rectify this mistake.
Rev. Dr. Chuck Currie https://t.co/kXF0zon5eU
— Rev. Dr. Chuck Currie (@RevChuckCurrie) January 17, 2020
On December 21, she was fired due of her “unauthorized interaction with a customer”, and besides, her supervisor was also fired, a service manager informed.
“At U.S. Bank, we have policies and procedures in place to protect our customers and employees,” the statement read. “Ms. James was terminated following an internal investigation into her interactions with a customer. During this review it was determined Ms. James did not use the available solutions to remedy the customer’s situation and instead put herself and the bank at risk with her actions”.
Emily James Reaction
“I don’t think I would want to continue to work for someone who would do that,” she reacted to being dismissed, telling The Oregonian.
Eugenio claimed he feels bad that James lost her job trying to help, but James seemed not worried.